✔ Rack Nerd review

📄 Editorial Review

🔧 Services: Web HostingDomain Registration

Founded by Dustin B. Cisneros, RackNerd has been active in the industry for a great number of years now. They offer web solutions on IaaS, including hosting or load balanced solutions, as well as private clusters or pooled servers.

From the range of products that they offer, customers can get premium:

• Shared Hosting;
• Reseller Hosting;
• VPS Hosting;
• Dedicated Servers;
• Colocation;

Shared hosting packages include a number of freebies (free SSL, free backup, free migration) and unlimited features (unlimited databases and unlimited domains). They are configured on SSD drives and LiteSpeed Web Server, so high speed is guaranteed.

Reseller plans are 100% white labeled, including hostnames and nameservers. These are fully managed, so customers will benefit from professional help. Except for the entry-level plan, you will benefit from unlimited bandwidth.

VPS servers are configured on KVM virtualization and include RAID 10 disk space. These servers operate on Intel Xeon processors and can reach up to 1 Gbps port speed. You also benefit from high speed servers as these are SSD cached.

These bare metal dedicated servers include full root and IPMI/KVM access. They are hosted in multiple data centers, so if customers look for Asia Optimized Bandwidth servers, these are hosted in their Los Angeles data center with network providers like China Telecom, China Unicom or CN2. Dedicated servers run on multiple operating systems (Linux, Windows, FreeBSD).

💰 Price & Cost

Prices vary depending on the server you choose, but overall, their prices are fairly calculated and competitive for the industry market.

The fact that they provide discounts and promotions makes their products even more attractive.
By default, their products are nonrefundable, but refunds can be provided in special cases.

⌛ Reliability

They offer the 99.999% uptime guarantee for their services, backed by SLA. They also promise to credit customers in case of a downtime.

🏢 Data Center

The company is registered in Upland, California (USA). They host their servers in their US, European and Canadian data centers. They own 17 data centers in 14 locations:
- USA: Los Angeles, Dallas, Atlanta, San Jose, Chicago, New Jersey, New York, Ashburn, Utah, Tampa;
- Canada: Montreal;
- Europe: Amsterdam, London;

✍️ Customer Support

Customers can choose from the following support options to get in touch with tech support here: phone, e-mail, live chat, ticket support or social media (Facebook, Twitter, LinkedIn, Instagram).

They also provide an FAQ section for customers to check out in case they encounter issues with their acquisition.

🔨 Control Panel

You get their in-house intuitive control panel or cPanel for customers’ website management. VPS servers run on their web-based control panel, their shared hosting plans are controlled via cPanel and reseller hosting packages use cPanel & WHM.

🎯 Conclusion

RackNerd provides an extended range of web solutions for their customers, all of these being available for competitive prices. However, their products are nonrefundable, except for special cases.

They operate in multiple data centers, offer great uptime and comprehensive support. RackNerd is a reliable hosting provider for multiple types of online businesses.

🌏 Server locations:

Los Angeles Montreal Salt Lake City New York Dallas

📢 Special pages

• Contact us
• About us
• Terms of Service
• Service Level Agreement
• Privacy