✔ web.com review
9 user reviews; 1 support response; 0 testimonials; 10 products, 0 promotions, 8 social accounts; 1,791 domains; 197,637 hosted domains, Alexa #23660; 📆 listed 2005 (#2241)
5335 Gate Pkwy
Jacksonville , FL 32256 US
☎ Phone (904) 680-6600
📠 Fax (904) 880-0350
📧 info@w...Website language(s): en-US
👪 Most Recent Customer Reviews
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budd2id (budd2id@y...) / balitourinfo.com
😠 Fraud... horrible
Three months ago I hired hosting at web.com and I must pay $12.55 for hiring it a year. But right after that every month they charge me $12.55 and deduct it right from my credit card. When I complained they didn't give any response up to now. It's Fraud. Never use this web.com. It is just another way to trap customer by promoting a cheap web hosting service. Be careful they will steal your money every month buy trapping customer. They don’t care about the complain of customer all over the world. They might just simply gives respond on public forum by saying that web.com is best and doing good service. Never believe in review that web.com is good. They might pay people to write any thing good about this company. Or the employees themselves write something good and pretend to be their customer. Never ever use web.com. They are thief and will steal your money every month. The best way to stop it just block your credit card, and they will not be able to deduct your money any more. This [read more...]
Three months ago I hired hosting at web.com and I must pay $12.55 for hiring it a year. But right after that every month they charge me $12.55 and deduct it right from my credit card. When I complained they didn't give any response up to now. It's Fraud. Never use this web.com. It is just another way to trap customer by promoting a cheap web hosting service. Be careful they will steal your money every month buy trapping customer. They don’t care about the complain of customer all over the world. They might just simply gives respond on public forum by saying that web.com is best and doing good service. Never believe in review that web.com is good. They might pay people to write any thing good about this company. Or the employees themselves write something good and pretend to be their customer. Never ever use web.com. They are thief and will steal your money every month. The best way to stop it just block your credit card, and they will not be able to deduct your money any more. This [read more...]
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-anonymous- (-no email-)
😠 Overly expensive for anything but the basic accounts. VPS is the most expensive in the country with almost no features and space at around 2 GB ($79 for 2GB of space! for a VPS)??? Cancellation of the account has taken almost two weeks and they charged the credit card after the cancellation.
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ITPro (datasyssmchu@h...)
😠 Just took three weeks to cancel one domain. Liars and half truths to keep your account through the “end-of-life” department.
Just use your common sense why they would have to create a department to try to hail-mary you into staying…their products and services suck.
Two more domains to go and we too will be free. We use to have over 25 active domains with Interland. Soon there was none.
Just use your common sense why they would have to create a department to try to hail-mary you into staying…their products and services suck.
Two more domains to go and we too will be free. We use to have over 25 active domains with Interland. Soon there was none.
MORE REVIEWS
📄 Editorial Review
🔃 Web.com is part of Newfold Digital🔧 Services: Web HostingDomain RegistrationWebsite BuilderSSL Certificates
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Web.com is not entirely a hosting company, but they offer hosting for websites together with some other services. They are oriented toward helping small businesses become successful on the web. They have over 20 years experience and they are currently the hosting provider of more than 3 million customers.
Web.com focuses on the following products:
- Shared Hosting;
- Domain registration;
- SSL Certificates;
- WordPress Hosting;
- SEO services;
- Website Builder;
Shared Hosting plans have the following main characteristics:
- FTP accounts (the number of accounts depends on the package you choose);
- E-mail boxes (the number varies according to the package you choose);
- 1 year domain registration;
Shared Hosting plans are easy to install and the setup is fast. This is a hassle-free hosting having an award-winning customer support, as well as a drag-and-drop website builder.
💰 Price & Cost
Web.com offers reasonable prices for their plans. The amount of included features is in good balance with the price they offer. Nevertheless, if taking into consideration their pricing system, their packages are rather expensive if compared to other companies in the hosting industry.
Like the majority of companies in the hosting industry, they offer customers the standard 30-day money-back guarantee. If not happy with what they bought, customers can choose to get a refund within 30 days from the purchase. They do not offer any migration services .
⌛ Reliability
They provide the standard 99.9% uptime guarantee like the majority of companies.
🏢 Data Center
Web.com is a US-based hosting provider. They are located in Jacksonville, Florida.
✍️ Customer Support
Web.com offers assistance by phone, e-mail or live chat. They are available 24/7. Customer can also access a detailed knowledgebase and they can benefit of a free marketing consultation.
🔨 Control Panel
They provide their customers with a custom control panel. Some customers could have nothing against it whereas others (who have already been accustomed to cPanel or Plesk) might not find this option satisfying.
🎯 Conclusion
Web.com offers good hosting services on their page and packages are well-equipped. They have a useful knowledgebase and a custom control panel.Pros:
- Great uptime;
- Good set of features;
Cons:
- No migrations services;
- No VPS Hosting / Dedicated Servers / Reseller Hosting;
🌏 Server locations:
Jacksonville📢 Special pages
Website research for Web.com on June 9, 2019 by WebHostingTop
🎁 Web.com Promotions
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Plans📤 Web.com Website Products
| 🔧 Shared - 💻 Linux | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
|---|---|---|---|---|---|---|
| Essential | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0  For small business owners who want websites that have basic content with limited multimedia. FTP Accounts 25 Emailboxes 100 Multi user 🔗 Plan URL : https://www.web.com/hosting/web-hosting | $5.95/mo. ($ 14.95 after 1 mo.) | 300 GB | unmetered | 1 / unlimited | |
| Professional | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 For small-to-medium business owners who want a website with dynamic content.FTP Accounts 50 Emailboxes 500 🔗 Plan URL : https://www.web.com/hosting/web-hosting | $7.95/mo. ($ 20.95 after first term) | 500 GB | unmetered | 1 / unlimited | |
| Premium | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] 🔧 Category : Wordpress, Website Builder ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔌 Hosted domains : Unlimited 🆓 Free domains : 1 📌 Dedicated IPs : 0 For small-to-medium business owners who want to manage multiple large high-traffic websites on a single platform. FTP Accounts Unlimited Emailboxes 1000 🔗 Plan URL : https://www.web.com/hosting/web-hosting | $9.95/mo. ($ 36.95 after first term) | unlimited | unmetered | 1 / unlimited | |
| 🔧 Domains | Keep mouse over features! | 💰Price | 📆 Updated | |||
| .com | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7  Distinguish your name using detailed extensions like .company, .solutions, .expert, or .attorneyOwn different versions of your domain name to ensure customers find you, not an imposter. Keep it short. Long names are difficult to [...] 🔗 Plan URL : https://www.web.com/domains | on request | ||||
| 🔧 SSL Certificates | Keep mouse over features! | 💰Price | 📆 Updated | 🔐 Domains protected | ||
| Essential SSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : 1  Recommended for personal websites, blogs or forums with no transactionsDomain Validation $10k USD warranty 🔗 Plan URL : https://www.web.com/website-security/ssl-certificates?s_tnt=481675:0:0&adobe_mc_sdid=SDID=1C572B5969E3DF29-1A70E8EA035FC0A1|MCORGID=A8B5776A5245B4360A490D44@AdobeOrg|TS=1622903046&adobe_mc_ref=https://www.web.com/? | $27.99/yr. | 1 | |||
| Premium SSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : 1 Recommended for eCommerce websites and medium-sized businessesOrganization Validation $250k USD warranty 🔗 Plan URL : https://www.web.com/website-security/ssl-certificates?s_tnt=481675:0:0&adobe_mc_sdid=SDID=1C572B5969E3DF29-1A70E8EA035FC0A1|MCORGID=A8B5776A5245B4360A490D44@AdobeOrg|TS=1622903046&adobe_mc_ref=https://www.web.com/? | $79.99/yr. | 1 | |||
| Wildcard SSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : Unlimited Recommended for large websites and eCommerce sites exchanging information from several different locations of subdomainsDomain Validation $10k USD warranty 🔗 Plan URL : https://www.web.com/website-security/ssl-certificates?s_tnt=481675:0:0&adobe_mc_sdid=SDID=1C572B5969E3DF29-1A70E8EA035FC0A1|MCORGID=A8B5776A5245B4360A490D44@AdobeOrg|TS=1622903046&adobe_mc_ref=https://www.web.com/? | $289.99/yr. | all subdomains | |||
| Extended Validation SSL | features💳 Payment Methods : Credit / Debit / Prepaid Cards 🔨 Control Panel : [In-house] ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🔐 Domains protected : 1 Recommended for businesses that require the highest level of website security, only certain businesses qualifyFull Business Validation $1.5 Million USD warranty Green Bar instant assurance 🔗 Plan URL : https://www.web.com/website-security/ssl-certificates?s_tnt=481675:0:0&adobe_mc_sdid=SDID=1C572B5969E3DF29-1A70E8EA035FC0A1|MCORGID=A8B5776A5245B4360A490D44@AdobeOrg|TS=1622903046&adobe_mc_ref=https://www.web.com/? | $479.99/yr. | 1 | |||
| 🔧 Website Builder | Keep mouse over features! | 💰Price | 💿 Disk space | 📶 Transfer | 📆 Updated | 🆓 Free domain / 🔌 Allowed |
| Build a website | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7 🆓 Free domains : 0 📌 Dedicated IPs : 0  Fast Website LoadingAutoSave & Backup Your Own Domain Customizable store templates Real-time sale notifications Easy inventory management 🔗 Plan URL : https://www.web.com/websites/build-a-website | $1.95/mo. | unlimited | unmetered | 0 | |
| 🔧 Emails - 💻 Linux | Keep mouse over features! | 💰Price | 📆 Updated | |||
| Email Service | features💳 Payment Methods : Credit / Debit / Prepaid Cards ✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7  Domain Email AddressDomain Name Domain Privacy Cloud File Storage Mobile & Tablet Friendly Spam & Virus Protection Business Calendar Contacts Tasks & Notifications 🔗 Plan URL : https://www.web.com/email-service/business-email | $3.49/mo. | unlimited | unmetered |
Marketing information is managed by support@w... [login] | Last company update:
📊 Web stats
| ⚑ Targeting: | United States |
| 📂 Details for https://www.web.com/ | |
|---|---|
| 📥 Website DNS: | ian.ns.cloudflare.com => 108.162.193.118 ( San Francisco ) / CloudFlare Inc. - cloudflare.com nia.ns.cloudflare.com => 173.245.58.210 ( San Francisco ) / CloudFlare Inc. - cloudflare.com MX::web-com.mail.eo.outlook.com => 52.101.9.17 ( Washington ) / Microsoft Corporation - microsoft.com |
| 📌 Website FIRST IP: | 162.159.133.36 |
| 📍 IP localization: | United States, California, San Francisco - see top providers in United States, California |
| 🔗 ISP Name, URL: | CloudFlare Inc., cloudflare.com |
| 📌 Website Extra IPs: | 162.159.130.36 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com |
✅ Customer testimonials
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📋 Web.com News / Press release
Web.com has Announced it will Acquire Donweb.com - Donweb.com will be acquired by Web.com according to a recent announcement. The goal through the acquisition for Web.com is to drive international growth. With a large base of small business customers found in Latin America, the company believes this is a step towards reaching these customers.
Web.com is headquartered in Jacksonville, Florida, while Donweb.com is headquartered in Santa Fe, Argentina. Web.com offers services for small businesses, which allow for website building and design, [...]
Web.com is headquartered in Jacksonville, Florida, while Donweb.com is headquartered in Santa Fe, Argentina. Web.com offers services for small businesses, which allow for website building and design, [...]
Web.com Picks CodeGuard for Website Backup Services - CodeGuard has announced on Monday that it has been chosen by Web.com to bring its suite of website backup services to its hosting customers. “At web.com, we're committed to our customers' online security. As a result, we are actively expanding the portfolio of high quality security products we offer our customers,” Dave Idle, Vice President, Marketing and Product Management, for Web.com said. “As we searched for a website backup solution for our customer base, CodeGuard became the clear [...]
CodeGuard Selected by Web.com for Backup Services - CodeGuard, an Atlanta-based firm was selected by Web.com to handle the backup services for their hosting customers. Now, customers of Web.com can choose from many CodeGuard service packages including daily website monitoring, automated plugin updates for WordPress, 1-click restore and much more.
Web.com was looking for a way to expand their portfolio and provide a better security product. They selected CodeGuard because of their experience and reputation in this space.
.
[search all web.com news]Web.com was looking for a way to expand their portfolio and provide a better security product. They selected CodeGuard because of their experience and reputation in this space.
.
📣 Web.com Social Networks
https://twitter.com/webdotcom
Web.com gives your business a place to grow and stand above the rest. Our solutions and support make it easier than ever to succeed at being your own boss.
Account started from November, 2008, having already 20107 tweets with 12909 followers and 4040 friends. Last activity on . See recent tweets:
Web.com gives your business a place to grow and stand above the rest. Our solutions and support make it easier than ever to succeed at being your own boss.
Account started from November, 2008, having already 20107 tweets with 12909 followers and 4040 friends. Last activity on . See recent tweets:
- This National #IndependentRetailerMonth we’re launching a #smallbusinessguide to help you build a beautiful websi… https://twitter.com/i/web/status/1677015157552078849
- We want to take a moment and recognize the impact of small business owners who make up the backbone of our count… https://twitter.com/i/web/status/1676290186634833920
- With all the different AI-powered tools available right now, it puts anyone at a disadvantage not to use one—especi… https://twitter.com/i/web/status/1674387728052494339
https://www.facebook.com/Web.com/
About: Web.com Group, Inc provides a full range of online marketing services to help small businesses compete and succeed on the Internet!
Web.com account is having plenty of likes, talking about them many people. Last activity on . Recent posts:
About: Web.com Group, Inc provides a full range of online marketing services to help small businesses compete and succeed on the Internet!
Web.com account is having plenty of likes, talking about them many people. Last activity on . Recent posts:
- Today is National #GoodNeighborDay! Here at Web.com HQ, Product Director Anna P. creates a welcoming environment for her neighbors with beautiful plants and an assortment of teas to share. Let us know how you or your #SmallBusiness makes a good neighbor ...
- Regularily updating your existing business website is crucial for keeping new visitors interested and engaged. Follow these steps to quickly and effectively update your website: https://bit.ly/2mo8YvW #SmallBusiness #Websites
- These days, publishing a website is mandatory for any business. Thanks to website builders and CMS platforms, it’s possible for anyone to create a website without any coding experience in just a few hours (or less!). From choosing a domain name to those final
https://www.linkedin.com/company/website-pros/
Web.com (established 1997) is a Public Company entity having 10043 followers on LinkedIn and 1001-5000 employees, industry Internet.
Web.com (established 1997) is a Public Company entity having 10043 followers on LinkedIn and 1001-5000 employees, industry Internet.
Web.com Blog (RSS error) First post from December, 2018, with total 15 articles, Language en. See recent blogs summary posts:
- Web.com Closes Acquisition of Dreamscape Networks - Acquisition Fuels Web.com's Global Expansion and Innovation JACKSONVILLE, Fla., Nov. 14, 2019 (GLOBE NEWSWIRE) -- Web.com , a leading web technology company helping millions of customers build their ...
- Web.com Earns Frost & Sullivan’s North American Customer Value Leadership Award for the Web Services Industry - Customer Value Leadership Award Highlights Company's Flexible, Easy-to-use Web and Domain Hosting Services, and Superior Customer Experience JACKSONVILLE, Fla., Oct. 15, 2019 (GLOBE NEWSWIRE) -- ...
- Network Solutions Offers Microsoft Office 365 to Business Owners - JACKSONVILLE, Fla., Sept. 19, 2019 (GLOBE NEWSWIRE) -- Network Solutions, LLC , a subsidiary of Web.com Group , today announced that it now offers Microsoft Office 365 to its customers. Network ...
https://www.web.com/blog/
📈 Domains trend
Reviews👪 Web.com Customer Ratings
The quick stats of Web.com profile shows a note average of 3.2 out of 10, counting 9 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
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| (2 = 22.22%) | |
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| (1 = 11.11%) | |
| (6 = 66.67%) |
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matt gilmore (mattexkgil@g...) / google.com
😞 This service is ok if everything is working. But God help you if you need to speak with anyone is support or billing. The support hours are joke and often no one will even answer the phone, there is no support que, just a message saying" no one is available to take your call".
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-anonymous- (-no email-)
😠 This is the worst possible company to deal with. They were very quick to get my credit card and charge it but the service was horrible or non existent. They told me my signature website would take 7-10 days. After a month they had not provided me with ANYTHING. I tried to e-mail them, no response, call and ask for a supervisor, they are not available. All you hear from them is apologies and nothing else. I had asked for a refund on my $599.00 they told me it would be back in my account within 3-5 days. 9 days later I called and I was told that nobody had posted a refund.... even though the service was never completed and I had backed out of them building it for me. My business has lost revenue because we had switched our name and our marketing team had no website to refer to for 3 weeks.
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Gene (-no email-)
😁 I have had my ups and downs with Web.com, but I can say that overall I have been pretty pleased with my experience. I always receive a follow up message after submitting a trouble ticket, I am greeted with a knowledgeable support rep after my tickets are escalated, and I have yet to encounter any billing issues. My site has never been down in the three years that I've hosted with Web.com, and I've had over a 99% uptime achieved.
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Dan (bongwater1234567@y...)
😠 These guys are the worst. The only reason that I have stayed with them so long is it's a pain to change everything over, but my experience this past week has been typical whenever tech support is needed.
They recently migrated my site to a new OS...ever since they touched it 5 days ago my site has been down. Tech support has been useless, and since I work in the IT field myself I have a true understanding of just hoe LITTLE their tech support personnel know.
I can also vouch for Maria's comments about billing with them. It is a NIGHTMARE. It took almost a year for me to get some charges reversed. A few years back after they did an email conversion I tried getting a hold of one of their customer "Advocates". I explained to this person that since they hosed up my email for 2 weeks that they owed me money off my next bill because they failed to provide services as per the contract. She told me that email wasn't included in the contract and that they don't back up emails.
They recently migrated my site to a new OS...ever since they touched it 5 days ago my site has been down. Tech support has been useless, and since I work in the IT field myself I have a true understanding of just hoe LITTLE their tech support personnel know.
I can also vouch for Maria's comments about billing with them. It is a NIGHTMARE. It took almost a year for me to get some charges reversed. A few years back after they did an email conversion I tried getting a hold of one of their customer "Advocates". I explained to this person that since they hosed up my email for 2 weeks that they owed me money off my next bill because they failed to provide services as per the contract. She told me that email wasn't included in the contract and that they don't back up emails.
🗨 Web.com is under new management.
✍️ Customer Service (Eugene O'Rourke - eorourke@w..., 📅 ).
✍️ Customer Service (Eugene O'Rourke - eorourke@w..., 📅 ).
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Maria Bermudez (ab3256@c...)
😠 This company has been nothing but a headache for me. I originally bought the software from staples for a little over 80.00 dollars. I signed up online to start my website for the value hosting, printed a receipt for what was to be a charge of 139.90 only on my credit card, I find out that they charged my credit card 799.00. Now try getting a refund on this amount. It was practically like pulling teeth. I finally get my refund, after horrible customer service, for what was supposed to be a web hosting plan for 2 years from a online sitebuilder Box plan. I have lost my trust at this point in this company, but I have paid my fees and I decide to continue with the site. Instead of getting 2 years, I then lose a year for changing domain names, for which they charged me twice, no explanation was offered for this free charge for all on my credit card. They stated they would credit me and used it as part of domain renewal for two years and again I was not covered for two years, just [read more...]
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JLT (jlt@y...)
😁 Great place to host your site. Easy and simple for small businesses.
Web.com -vs- 
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